All Richa product is shipped from our warehouse in New Zealand. Shipping times depend on your location in Australia but we would expect all orders (excluding Western Australia) to arrive within 10-12 business days. Orders for rural delivery or Western Australia please allow an additional 1-3 business days for delivery.

All after sale service will be performed by our Australian office. For more information on returns & warranties click here.

NOTE: Due to the current world-wide pandemic you may experience unforeseen additional delays in shipping. All orders placed before 1:00pm will be dispatched the same day, all others will be sent the following morning.